Claims

Claim Fulfilment

We offer a fast and efficient fulfilment service in order to provide customers with their settlement as soon as possible.

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Direct product replacement is also an option. IItems can be ordered by our team and delivered directly to the customer's home or nearest store. As soon as we know exactly what the customer wants our teams work quickly to order the item and have it delivered.

 

Contact Us

Jewellery Direct Supply
7th Floor
63 Hatton Garden
London
EC1N 8LE
P: 0207 242 9933
E: claims@jewellerydirectsupply.co.uk

Replacement

We provide access to nationwide jewellers chains for replacements and can source all styles.

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Repair

Our expert team is committed to skilfully repair your valuable and cherished jewellery items.

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Our People

Our people are our strength. Integrity, experience and creativity help us thrive in a highly competitive industry.

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Feedback

We listen and will actively use your feedback to help improve our methods of working.

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For help and enquiries, please contact our customer support team at claims@jewellerydirectsupply.co.uk or call 0207 242 9933